Privacy Policy

Last updated: 1 January 2025

1. Introduction

Rewardclaimnext ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our plant products and services.

2. Information We Collect

We may collect the following categories of personal data:

  • Identity data: name, email address, phone number, billing address.
  • Technical data: IP address, browser type, device information.
  • Usage data: pages visited, time spent, referral links.
  • Marketing and preferences: your interests, survey responses.

3. How We Use Your Information

We use your data for:

  • Processing orders and arranging delivery of plants.
  • Providing personalised recommendations and plant care tips.
  • Sending transactional emails and order updates.
  • Improving our website and customer service.
  • Complying with legal obligations.

We rely on legitimate interests and consent as lawful bases for these activities.

4. Sharing Your Information

We do not sell your data. We may share your information with third-party service providers who assist us with payment processing, delivery, and marketing, but only to the extent necessary to perform their functions. All processors are bound by GDPR-compliant data processing agreements.

5. Your Rights

Under applicable data protection laws, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time.
  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at rewardclaimnext@gmail.com.

6. Contact

For any privacy-related questions, please email our Data Protection Officer at rewardclaimnext@gmail.com or write to us at 1 William Street, Brisbane QLD 4000, Australia.